Production Mail Customer Support


Our UK support team comprises over 190 staff all strategically located to ensure rapid response to customer calls from any destination. Our teams of experienced, highly skilled engineers receive continuous training to keep them abreast of the latest equipment and process developments. Each engineer is fully qualified in installation, training and maintenance, utilising these skills to ensure that customers receive ongoing, optimum performance from Pitney Bowes' equipment.

UK Contact Centre The team are available between
08:00 and 17:00 Monday to Friday.
Tel: 0870 777 7577*
Fax: 020 8465 4647
Email: enquiries@pbdmt.com

* Please note this number is for Pitney Bowes Document Messaging Technologies the division of Pitney Bowes dedicated to high volume mailing solutions and not franking machines.

Heavy investment in the development of a new Contact Centre has enabled us to further improve the support offered to our customers. Each Contact Centre Advisor is highly trained in processing customer enquiries efficiently and effectively aided by constant communication with our engineer support team.


Production Intelligence Software Support


For product information and support, please contact us to speak with a Pitney Bowes Software representative.

Pitney Bowes DMT Software Second floor, Building 600 6 Hercules Way Leavesden Park Watford WD25 7GS United Kingdom

Telephone: +44 (0) 1923 279300
Fax: +44 (0) 1923 279301
Email: pi.info@pb.com