North Lanarkshire Council Case Study
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Government organisations at all levels face a significant challenge: cut costs and improve efficiency whilst delivering better services to the citizen and communities.
As the budget cuts have taken their toll, there is less resource to cope with the demand of services. Departments and agencies must find ways to make smarter use of their data to:
- Deliver the right services into communities where there is demand
- Rationalise multiple IT systems
- Better manage and maintain assets
- Improve citizen self service
- Reduce communication costs
What are your challenges?
With the huge cuts in public spending across Central and Local Governments, organisations need to review their communication strategy and deploy more cost effective communications.
To ensure optimal public service delivery whilst reducing costs, councils needs to review their service delivery mechanisms and usage. The use of self service and smart technology can help councils to maintain service levels whilst reducing costs.
Achieve cashable savings with better management and maintenance of assets.
Tackling crime hotspots to deliver safer communities and contingency planning means that multiple organisations need to work together to engage the public to successfully reduce the incidence of crime and anti-social behaviour.