| It is now easier than ever to manage your Purchase PowerSM account with our online Purchase PowerSM service. This guide will help you understand and take advantage of this service, by explaining: |
| |  | What is Purchase PowerSM ? | | Setting up your online account | | | | Features of your online Purchase PowerSM account | | Answers to FAQs |
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Purchase PowerSM is a service that allows you to pay for your postage in arrears. We’ll send you just one single monthly invoice itemising all your refills, no matter how many times or how much you refill your meter (up to an agreed credit limit). As well as paying for postage in arrears, our Purchase PowerSM payment facility also provides you with a wide range of additional benefits: |
| | | You can choose to put all your consumable supplies and service charges on your Purchase PowerSM account, consolidating all your multiple bill transactions into one single itemised invoice. You can even include more that one meter on the same account. After each purchase you will receive a VAT invoice for your records, which will then be consolidated onto your monthly invoice. | | | | You can manage your Purchase PowerSM account online. This online Purchase PowerSM facility will enable you to view your most recent invoices, download them as a pdf or transfer them into a working spreadsheet, to help you effectively manage your budgets. | | | | You can choose to pay as much or as little off your balance as you wish. If you choose to pay off all your balance every time, the service will only cost you the refilling fee. If you only want to pay off a portion of the balance for all your refills and purchases, you can make a minimum payment within 25 days and defer the remainder (see terms and conditions for details). |
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Further information on Purchase PowerSM is contained within the guide entitled ‘Guide to topping up your postage with payment in arrears’. Want to join Purchase PowerSM? Click here for further details .
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| Features of your online Purchase PowerSM account |
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| Once you have access to your online Purchase PowerSM account, located at www.purchasepower.pitneybowes.co.uk, you will be able to: |
| View the latest Purchase PowerSM invoices |
| | Each online invoice will show the date, description and amount of all the transactions you made during that payment period, such as postage refills and consumable purchases, as well as the total payable. 
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| Download your invoices as a pdf |
| | If you want additional copies of your Purchase PowerSM invoice, or have mislaid previous invoices, you can download copies direct from your online account. Please note that you will need Adobe Acrobat to download these invoices.
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| Download your invoices into a spreadsheet |
| | To help you manage your budgets effectively, you can download your Purchase PowerSM invoices into a spreadsheet. This will enable you to group your transactions by whatever means you require. For example, if you have multiple meters on your account, you can group your transactions by meter number so that you can calculate expenditure for each meter per month. |
| Request electronic invoices only |
| | Instead of receiving paper copies of your invoice each month, you can request an electronic copy sent direct to your online account. Once a new invoice has been added, you’ll receive an email notifying you that it is available. |
| Search for transactions through the search facility |
| | You’ll also have the benefit of being able to conduct a search on your previous Purchase PowerSM invoices in order to find a specific transaction type or amount. |
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| Setting up your online account |
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To set up your online Purchase PowerSM account, just click here and fill out the registration form. You will be asked to input your account number (which can be found in the top left-hand corner of your Purchase PowerSM invoice and starts 6335), an invoice number and your email address. Shortly after you have registered we will send you an email to confirm your password. This password can then be changed using the ‘Change Password’ facility located within your online account.
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| Answers to frequently asked questions |
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| 1. | Can I change my monthly billing date? |
| | Yes. Just call a Purchase PowerSM agent on 08705 252525, Option 4 (Billing) and we can arrange to change the date to one that is more convenient for you.
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| 2. | How do I change my online Purchase PowerSM password? |
| | There is a facility to change your password on your online account. Click on the option ‘Change Password’ and follow the instructions. |
| 3. | I’ve forgotten the password for my online Purchase PowerSM, how do I reset it? |
| | Passwords can be reset through the ‘Account Log-in’ page at www.purchasepower.pitneybowes.co.uk. Click on the link that states ‘If you have forgotten your password please click here’. A password will be sent by email shortly afterwards. |
| 4. | How can I increase my credit limit? |
| | Call a Purchase PowerSM agent on 08705 252525, Option 4 (Billing), who will be able to advise you. |
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Further information on Purchase PowerSM is available within the guide entitled ‘Guide to topping up your postage with payment in arrears’.
Alternatively, call our dedicated support team on 08705 252525, Option 4 (Billing) |
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