What is the difference between ValueMAXSM and a Maintenance/Service Agreement?
If you have a Maintenance/Service Agreement on your equipment, this will cover the cost of servicing your equipment. In other words, if your equipment breaks down, Pitney Bowes will fix or replace it. It will not cover you for the damage to or loss, theft or destruction of that equipment; that is what ValueMAX SM provides.
Q2.
How do I initiate the replacement of my equipment through ValueMAXSM?
The process is easy. Simply call Pitney Bowes on 08705 252525, select Option 4, and one of our trained representatives from the Customer Services Team will ensure your equipment is repaired or replaced quickly and hassle free. You will not have to pay any delivery, repair or reinstallation/installation fees, any excesses, or incur any adjustment allowances for the age of the equipment.
Q3.
What does my Maintenance/Service Agreement cover?
Details of maintenance/service agreements are available online. Just click here
