| Q1. |
Do I have to pay for consumables with a credit card if I order online? |
| Q2. |
What warranty do you offer on your photocopier toners? |
| Q3. |
Can I pay for my consumables order through my Purchase PowerSM account? |
| Q4. |
I’ve got consumable supplies from my old Pitney Bowes equipment that are now incompatible with my new Pitney Bowes equipment, can I get a refund on these? |
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| Q1. |
Do I have to pay for consumables with a credit card if I order online? |
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No, you can arrange for your online order to be invoiced. Call one of our advisors on 08705 252525, Option 2 (sales enquiries), followed by Option 2 (ordering supplies), for details. |
| Q2. |
What warranty do you offer on your photocopier toners? |
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We offer a comprehensive two year warranty on our compatible toner products, to ensure complete confidence. |
| Q3. |
Can I pay for my consumables order through my Purchase PowerSM account? |
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Yes, just mention to an advisor that you would like the order to be placed on your account and it will be added to your monthly invoice. |
| Q4. |
I’ve got consumable supplies from my old Pitney Bowes equipment that are now incompatible with my new Pitney Bowes equipment, can I get a refund on these? |
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Yes, you can get a refund on any unopened boxes of consumable supplies that are returned to us within six months of their purchase. When returning them, make sure that you: |
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Contact us on 08705 252525, Option 2 (sales enquiries), followed by Option 2 (ordering supplies), to ensure that they are suitable for return. |
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We will arrange for their collection. |
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The credit note should take 3-4 weeks to process after receipt of the consumable supplies. |
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