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Customer Support
Annual Maintenance
Leverage Pitney Bowes' technical expertise and augment your in-house resources with on-call service. With just a phone call Pitney Bowes will despatch an expert to your site.
Bank of Hours
Need some extra help beyond your normal coverage hours? The Bank of Hours programme was designed for you. It provides additional service time to guarantee the coverage you need, when you need it.
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Online Parts Ordering - PartsWorks™
Pitney Bowes is able to offer all customers the option to order parts via a web portal. Whether you are a self maintainer, service plus parts customer or a dealer, this facility is available to you.
Onsite Service
Pitney Bowes onsite service delivers dedicated service coverage, any time, all the time. Customer service engineering teams work alongside your staff and become a part of your normal daily operation.
Operator Refresh Training
Your operation environment, jobs and SLAs change over time and operator skills must keep pace. Maximise your investment by giving operators the tools they need to get the most out of your equipment.
Parts Cabinet Programme
The Parts Cabinet Programme is a parts purchase plan designed to help you accurately and efficiently maintain your spare parts inventory.
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