Management Information
Management Information that is gathered and delivered in real time, accurately and creating relevant production data and reports, detailing every work step throughout the document production process, are critical in striving for continuous improvement of your ADF Operations.
We believe unobtrusive and automated job tracking and reporting is critical because it ensures the continuation of the document production processes and does not interfere or directly interact with the production of the jobs.
Automated capture of messages from servers, software components, printers, hand-scanners (tracking of manual work steps), and inserters that are transmitted as the jobs run is important for reliable and consistent information and stored at the heart of your Management Information system database – containing all job-related data, including active, historical jobs as well as environmental information (devices, processes, and materials).
Add this to Pitney Bowes’ powerful file based processing methodology and the richness of data that can then be added to the job-related data – this provides a Production Manager with all the necessary details to really provide a mailpiece level understanding of how the systems are performing across all the different jobs, materials, operators and machines.
The real-time information allows you to react quickly to daily changes in operational requirement whereas the historical information allows the analysis of system improvement as well as trend information for capacity planning in respect of new jobs being taken on.
Finally, the need to better report information to the business that owns the customer communications that you are responsible for producing is critical in any world class ADF – information about the manufacturing process of the individual mailpiece along with the real view of the physical documents contained within the envelopes created.
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