ADF By Industry
There are numerous industries that create
high volumes of production print and mail and these typically
fall into the following key categories, which are listed as an
example; financial services, banking, utilities,
telecommunications, travel itineraries, general insurance and
life & pensions.
The common thread throughout all these industries is that the
customer communication, especially but not limited to the
statements, bills, standard letters, legal notices, quotations,
contracts etc. are all documents that have intrinsic value to
the organisations. Given the valuable nature of these documents,
it is appropriate that the production process that creates them
is automated in terms of real-time tracking so that an audit
trail that is both reliable and consistent can be applied.
Effective use of data hygiene, ensuring that the customer
communications reach the right person at the right time, is a
key deliverable for any ADF operation. Within the financial
services industry we see The Student Loans Company as a key
provider of financial loan documents to the UK Student
population using a state of the art ADF to manage the document
manufacturing process.
In the travel industry we see both Brittany Ferries and Thomas
Cook as the providers of important travel documents being
manufactured in a true ADF environment.
Please review our case studies for a more detailed review of
these and other companies that have implemented some or many of
the key components needed for total operational efficiency and
effectiveness that is the hallmark ok a truly world class ADF.
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