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Help and Support > Electronic Scales FAQ's

Top 10 Electronic Scales FAQ's

Why is the display on my N400 blank?
I have not received a rate prom with my new N400 Scale. Why is this?
I have just powered up my N400 scale for the first time and 'LC' is showing on the display. What does this indicate and how do I clear this off the display?
Why does the display on my N400 scale only show zero weight and no other weights?
Why doesn't my N400 scale display reach 2kg?
Why is the display on my N400 showing inconsistent weights?
Why is the display on my N400 scale showing error 32? How do I level my scale?
How do I fit a new Rates Prom on my N400 scale when there is a Postal Rates Change?
How do I transfer the postage displayed on my N400 scale to my postage meter?

Pitney Bowes Electronic Scales

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G7 Series
N400 (2kg) Series
N500 (2kg) Series
N600 (5kg), N700 (12kg) and N900 (35kg) Series
A602 (2kg)
B552 and B562 (2kg) Series
5820 (2kg) Series
A541 and A541E (5kg) Series
A544 (10kg) and A547 (30kg) Series

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Pitney Bowes Limited: Registered Office: The Pinnacles, Harlow, Essex, CM19 5BD, Registered in England No: 182037.
Pitney Bowes Finance plc: Registered Office: The Pinnacles, Harlow, Essex, CM19 5BD, Registered in England No: 820730.